I have ordered for a Shirt worth Rs 499.00 (after coupon) with the order id YBH 1940775. I have paid them through net banking. To my dismay, my account got debited twice i.e 2 x 499.00. The same thing has been intimated to [email protected] on the same day i.e on 27.06.12. They have responded saying my request is a priority to them and shall get back to me in 48 hours. After that I have been regularly contacting them either through email or by phone, they kept on issuing some random complaint numbers. I have even included a screen shot of my bank statement as well. Suddenly they have stopped giving any response through mail and I can never reach their customer support number through my phone. I have been a regular customer to YEBHI.com. I have recommended yebhi through out these 2 years. But to my shock, they seem like cheaters (420).
One more thing is for the same order id i have requested for a return pickup as the garment was under size. They have arranged for the same and the same have been received by them (Tracked through AWB, Bluedart). And till date they did not communicate anything regarding this. So My 2 X 499/-INR is stuck up with them for trusting them to the core and making an Online payment in prior thinking that they are genuine. I should have opted for Cash On Delivery option. So I request your good selves to look in to the matter.
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