Dear concerned;
i purchased a pair of pepe jeans from pepe jeans store, virani sales, mg road, Panjim outlet on 20th of Nov. 2011.
the store sales man took the pant for leg alteration. after alteration i found that the stitching is poor it is cruckade stitching with very low quality of thread.
on showing this to the sales man he mis behaved with me and gave the pant in my hand and said &our company policy is that we can not do any thing about it . at the most you may leav this pant i will get it done properly.
my complaint is that why such a brand who is charging about rs. 2000 per pair can have such kind of work man for alteration. why not good, same kind of thread not used to do the alteration.
if you can not do so i would have not asked you to do the same.
i had very clearly asked the sales man if the finish will be like it is now, and he said yes.
it is almost 14 days now, i have tryied my best to complaint through all sources but i do not even find proper source to log my complaint. sales man did not even told me much he gave me a web site www.pepejeans india.com i can not find any clear direction to voice my concern. pls. help me i want my paIR OF JEANS DONE AS ORIGINAL OR REPLACE THE DAMMAGED ONE. DINESH SINGH-07798881441
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