Hello sir,
I had purchase a shirt from pepe jeans Chennai from city centre outlay on 27/10/08 and my bill no is A82705. On 28th morning I had found that there is some damage on the shirt around 10:30 am I had visited your outlet and gave the compliant sales executive over there spoke very roughly to me & first they told that u might have wash the cloth tats why it happen. I told them then that no sir I haven't done the washing. Then they told me u had done the ironing the cloth tats why it happens. Tat to I dint done but your executive over there was debating with me. Then they register the complain but no response till now.
First of all I would like to ask pepe jeans is pepe jeans manufacturing such an poor quality of cloth which will torn by 1 wash or 1 ironing that's what told by your sales executive over there. Sir I would like to say your executive are creating bad impression about your brand or may be they are true.
I had a great impression about your brand but I found that pepe jeans crm is also poor and also the quality of the product.
Sir I am doing an M.B.A in IIPM CHENNAI, and I fell like there is a big problem with your crm activity and even with your sales executive. I had discuss this thing with my friends and even at IIPM CHENNAI, all are telling that Rs 1100 shirt your purchase for the diwali and u could not wear on that day just imagine what poor quality they are manufacturing. As guided by our professor to take action against your company. I also feel like to do the same thing. Lets see within few days how your company response.
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