No Response from the Branded People...
Ours is a 3star Hotel in Indiranagar, we have a canon printer Image class MF4350d, which prints the page totally black, we lodged a complaint to the toll free number 18001803366. we have recieved a complant number 201112. on 13th of April. they gave us their Technical teams tel # 9341903447, one Narasimha Shasthri, when called him he inturn gave another number, his engineer, Sabir- cell# 99014502030, who said the complaint is due to a two pin cable, so adviced us to change this to a three pin cable, . (never understood the logic). but we changed, . but the problem remained the same.. today when we called Mr. Narasimha shastri, he never picked the phone, . so called his engineer sabir, he disconnected the phone, .doesn't want to listen.. so again called the toll free, .. so one Sandip picks the phone, when told him about the complaint, he said to call tomorrow, so when i got a little hard on him and asked him to escalate the call to his superviser, he placed me on hold and got back saying, please call this # he is our manager, . one Baiju Nambiar and the number is 9895159926, and cut the phone immediately, no curtsy, . ok i understand how the call center guys behave... so tried calling this number... it says this number doesnot exist... So..CANNON PRINTERS now You tell me what should i do... this machine which is under warranty, just brought two months ago... My BP is rising... and you are responsible for this...
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