I PURCHASED A COMPAQ PRESARIO DESKTOP, MODEL NO. SG3570IL, ON 31ST DEC. 2008... AS A RESULT, I GOT A PRINTER AND UPS AS A FREE GIFT WITH IT... BUT, WITHIN 1 YEAR, I FACED THE PROBLEM OF MALFUNCTIONING OF THE UPS!!! AS MY UPS WAS IN THE WARRANTY PERIOD, I REGISTERED A COMPLAINT IN HP (REFER TO CASE ID "C A 0869892") ON 25/11... BT, NO STEPS HAS BEEN TAKEN YET TO REPLACE MY UPS... THIS TYPE OF ACTION IS NOT AT ALL EXPECTED FROM A WELL KNOWN COMPANY LIKE HP!!! I WOULD LIKE TO GET AN IMMEDIATE ACTION TAKEN AGAINST THIS COMPLAINT...
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