DELL
Not providing necessary data for shipment

Hi,

I have ordered new adapter for my Dell laptop on 18/dec/09 and paid the full amount

(1800/-)on same day, as per the customer care executive I supposed to get it in 3 working days, however today is 6/jan/10, I have not receives it yet. When I call the same representative and asking for my shipment details (docket number, courier vendor name) she said I don’t have that details.

I am facing lot of problems as my laptop is not working. Please look into this issue.

Dell executive details are given below

Manisha Verma Tandon

Sales & Relationship Manager

Dell India Sales (SNP/ Services)

Dell India Pvt. Ltd.

Sector Rd, Sec 43,

Gurgaon- 122002

Email id: [email protected]

Tel # 1800-425- 8046

Direct # 91-124-4579075

Extn # 840-6775

Mobile # 91-9899152717

Thanks in advance.