Dear sir, i have lodge a complaint related to the price of the laptop product. still i dnt get any response from your organisation. i requested you to please proceed my complaint. for the convienience in finding out my complain i am telling the details of the product... INSPIRON 14R Laptop, 3 Gb RAM, core i3 processor, 2.40 GHz, 300 HDD, 64-bit operating syatem. Model number is N4010. Purchase on last week of January. The matter is... the owner of the shop has taken RS.40, 500/- plus VAT charges of Rs.2025/- i.e in total it cost Rs.42, 525/-. Related the matter i talk with him and he asked me not to put up any complain to dell company or any consumer forum. Even he rquest me not to put up complain and he confes and ageed himself as he have taken high unreasonable price he refuse to return the excess amount. as i disapointed i took rate quotation of 2-3 shops and they have in same price renge range between Rs.37, 000. to Rs.38, 500. All the shopkeepers told me that his price is not reasonable, also says as Included of all taxes VAT is included. they told me that there is not exact price to be sold for the said laptop but there is some limitation that the said Laptop is sold at price of about Rs.37, 000. to 38, 000. At that time I have only Rs.20, 000/- and so in advance i asked him through phone whether he wil able to give the Laptop by paying 20, 000/- in advance. According to his acceptence i paid Rs.20, 000/- and the remaining due amount i piad on 3rd of feb. When i came to know as he taken unreasonable high price amount why he asked me not to complain? why he doesnt treat well when taking the rate quotation from other shop thak makes clear as he had fraud/frauted me? And why he shouted with a pride and careless that nothing can do against him by any consumer forum. Why he says the consumer forum is nothing that he can do watever he likes. pls consider the matter. reply me on [email protected], [email protected] #09612317758.
Regards,
Barun kambam.
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