Dell India is making its customers fool and making money out of poor people. It is height of irresponsibility on the part of company that even after passing of 3 months during the warranty period it is giving false assurance to its customers. I have purchased dell inspiron 15R laptop mod no S560805 dt 17.07.10 in name of swati salarpuria and to my great surprise its DVD went out of order on 18.07.10 and i have registered complaint on 19.07.10 with service tag no JNN76BS & complaint NO 4413778.But even after passing of 20 days company was not able to replace my DVD drive so i have changed my request to WUR but company is only cheating me and giving only false assurances. Meanwhile my business interest suffered grealty due to problem with DVD drive that also for such a long period of 3 months which is not accepable my any standards and also during warranty period. My current complaint no is 5368220
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