Dear Sir/Madam,
I made a purchase of Dell studio 14 laptop in month of Sept from Croma center. But my order was not devlivered on the time so i inquire and found out that some heating issue of studio laptop delay my order so i made a request to cancel my order. So to reatain the customer they offer me a compesation gift[laptop carry bag] for delay and promised me that laptop will be devilver on time... and they upgrade my order to studio 15 on same price... but letter i found that they had made some changes in configuration to compensate the price.
Even i called them many time for compensation Gift but no positive outcome from there executive.
Below are deatils related to my purchase:
Cart NO: IN-3830-82769 &Studio 14 laptop
Compsensation Gift no:7240138 [executive name- Kavitha]
Quotation Number: IRSO 2885278 [upgrade order quote]
Regards
sanjeev singh
9867714436
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