Hi my subscriber id is GHK1516269 for good housekeeping, I had subscribed for the magazine in the month of may and I was told that will get the gift within 8- to 10 weeks time, And I am really sad to tell that till date I have not got the gift and please check the trail mail, they are again asking for 2- 3 weeks time, which in going on for last few months, why do they cheat people like this when we have made full payment, please help me let me know whom to contact for this as I would really want to go legal against them and also let others know how they are duping people
Regards,
Amrutha
%%%%%%%%%%%%%_
From: Wecarelsg [mailto: [email protected]]
Sent: Monday, January 03 5:56 PM
To: Amrutha Bhat
Subject: Subscription Number GHK1516269
Dear Ms. Bhat,
This is with reference to your e-mail.
We sincerely regret for all the inconvenience caused to you in this regard.
We are sorry that you have had to write to us repeatedly. We do understand you have every reason to be vexed with us. However, we deeply regret to know that you have not received your subscription gift inspite of our assurance. We promise you that we are keeping a constant touch with the concerned section and are implementing our possible measures to resolve the matter at the earliest. May we request you to kindly allow us 2-3 weeks time more to deliver you the gift. We request you to kindly bear with us in the interim.
May we request you for your kind understanding and co operation.
Assuring you of the best possible services, always.
Regards,
Nitin kumar
Executive-Customer Care
Please quote your Subscription Number GHK1516269 in all future correspondence.
You can now manage your Subscription Account online. Please visit www.wecare24x7.in for registration and to get latest schemes and offers.
%%%%%%%%%%%%%_
From: Amrutha Bhat [mailto: [email protected]]
Sent: 03 January 16:10
To: Wecarelsg
Subject: RE: Subscription Number GHK1516269
Hi
PLEASE LET ME KNOW WHAT IS THE NEW EXCUSE AS STILL I HAVE NOT GOT ANY GIFT OR CALL AND AS PER UR MAIL ALREADY 3 WEEKS IS OVER!!!
%%%%%%%%%%%%%_
From: Wecarelsg [mailto: [email protected]]
Sent: Friday, December 17 5:51 AM
To: 'Amrutha Bhat'
Subject: Subscription Number GHK1516269
Dear Ms. Bhat,
This is with reference to your e-mail.
We would like to inform you that we have already forwarded your details to our department concern
We promise you that the gift will be delivered to you within the given time frame.
May we request you for your kind understanding and co operation.
Please feel free to get back to us for further assistance/clarifications.
Assuring you of the best possible services, always.
Regards,
Nitin kumar
Executive-Customer Care
Please quote your Subscription Number GHK1516269 in all future correspondence.
You can now manage your Subscription Account online. Please visit www.wecare24x7.in
%%%%%%%%%%%%%_
From: Amrutha Bhat [mailto: [email protected]]
Sent: Monday, December 13 10:09 AM
To: Wecarelsg
Subject: RE: Subscription Number GHK1516269
Mr. Nithin
If u are a customer and u are taken for a ride like me let me know how u are going to react??? r u people not ashamed of writing this same mail over and over again??? As per u now I need to wait for another one month and sorry I don’t have time and patience for that, now on no more mails, let me see what all I can do from my end to educate people like me, how u guys cheat!!! as without the complete money receipt u wont send the magazines
Regards,
Amrutha
%%%%%%%%%%%%%_
From: Wecarelsg [mailto: [email protected]]
Sent: Wednesday, December 08 6:13 AM
To: 'Amrutha Bhat'
Subject: Subscription Number GHK1516269
Dear Ms. Bhat,
This is with reference to your e-mail.
We are sorry that you have had to write to us repeatedly. We do understand you have every reason to be vexed with us. However, we deeply regret to know that you have not received your subscription gift inspite of our assurance. We promise you that we are keeping a constant touch with the concerned section and are implementing our possible measures to resolve the matter at the earliest. May we request you to kindly allow us 2-3 weeks time more to deliver you the gift. We request you to kindly bear with us in the interim.
May we request you for your kind understanding and co operation.
Please feel free to get back to us for further assistance/clarifications.
Assuring you of the best possible services, always.
Regards,
Nitin kumar
Executive-Customer Care
Please quote your Subscription Number GHK1516269 in all future correspondence.
You can now manage your Subscription Account online. Please visit www.wecare24x7.in
%%%%%%%%%%%%%_
From: Amrutha Bhat [mailto: [email protected]]
Sent: Friday, December 03 9:57 AM
To: Wecarelsg
Subject: RE: Subscription Number GHK1516269
Importance: High
Dear Nithin
This is the last mail I am sending as reminders as I have now waited for the same for more than 8 months, as per the taken by you, you have a weeks time more if I don’t get what I was promised I am really going to file a case as well get this same published in leading papers as I don’t know how many like me are facing this issue
It's not a matter of cup's it's what you promise and don’t deliver, when you have taken the full payment from the customer
Regards,
Amrutha
%%%%%%%%%%%%%_
From: Wecarelsg [mailto: [email protected]]
Sent: Friday, November 12 9:27 PM
To: 'Amrutha Bhat'
Subject: Subscription Number GHK1516269
Dear Ms. Bhat,
This is with reference to your e-mail.
We deeply regret that you had to go through so much of inconvenience with regards to your subscription gift with India Today We are sorry that you had to write to us repeatedly
.We are arranging to send you the subscription gift and we request you to kindly allow us 4-6 weeks so as to enable us to do the needful. Hope you shall bear with us in the interim.
Please feel free to get back to us for further assistance/clarifications.
Assuring you of the best possible services, always.
Regards,
NITIN KUMAR
Executive-Customer Care
Please quote your Subscription Number GHK1516269 in all future correspondence.
You can now manage your Subscription Account online. Please visit www.wecare24x7.in for registration and to get latest schemes and offers.
%%%%%%%%%%%%%_
From: Amrutha Bhat [mailto: [email protected]]
Sent: 11 November 18:13
To: Wecarelsg
Subject: RE: Subscription Number GHK1516269
Dear Nithin
I am really confused what is the time frame that I am going to get this in???
Regards,
Amrutha
%%%%%%%%%%%%%_
From: Wecarelsg [mailto: [email protected]]
Sent: Thursday, November 11 5:38 PM
To: Amrutha Bhat
Subject: Subscription Number GHK1516269
Dear Ms. Bhat,
This is with reference to your e-mail.
We deeply regret that you had to go through so much of inconvenience with regards to your subscription gift with India Today
We would like to inform you that the gift is in the process of getting dispatched and We promise you that the gift will be delivered to you within the given time frame.
Hope you would understand and co-operate with us.
Assuring you of the best possible services, always.
Regards,
Nitin kumar
Executive-Customer Care
Please quote your Subscription Number GHK1516269 in all future correspondence.
You can now manage your Subscription Account online. Please visit www.wecare24x7.in for registration and to get latest schemes and offers.
%%%%%%%%%%%%%_
From: Wecarelsg [mailto: [email protected]]
Sent: Tuesday, November 02 6:44 AM
To: 'Amrutha Bhat'
Subject: Subscription Number GHK1516269
Dear Ms. Bhat,
This is with reference to your e-mail.
We deeply regret that you had to go through so much of inconvenience with regards to your subscription gift with India Today
We would like to inform you that we have already forwarded your details to our department concern and request you to kindly allow us 7-8 more working days to revert to you. Please bear with us in the interim.
May we request you for your kind understanding and co operation.
Please feel free to get back to us for further assistance/clarifications.
Assuring you of the best possible services, always.
Regards,
Nitin kumar
Executive-Customer Care
Please quote your Subscription Number GHK1516269 in all future correspondence.
You can now manage your Subscription Account online. Please visit www.wecare24x7.in
%%%%%%%%%%%%%_
From: Amrutha Bhat [mailto: [email protected]]
Sent: Thursday, October 28 3:57 PM
To: Wecarelsg
Subject: RE: Re: Subscription Number GHK1516269
This is really pathetic, please can u chk, I am getting this same mail with same content for a long time, courier time for any dispatch is max a week what is this one month for???
Regards,
Amrutha
%%%%%%%%%%%%%_
From: Wecarelsg [mailto: [email protected]]
Sent: Thursday, October 28 3:43 PM
To: Amrutha Bhat
Subject: RE: Re: Subscription Number GHK1516269
Dear Ms. Bhat,
This is with reference to your e-mail.
We thank you for accepting the alternate gift offered and we sincerely regret the inconvenience caused to you in this regard. We are arranging to send you the subscription gift and we request you to kindly allow us 4-6 weeks so as to enable us to do the needful. Hope you shall bear with us in the interim.
Please feel free to get back to us for further assistance/clarifications.
Assuring you of the best possible services, always.
Regards,
Rangeshwari
Executive-Customer Care
Please quote your Subscription Number GHK1516269 in all future correspondence.
You can now manage your Subscription Account online. Please visit www.wecare24x7.in for registration and to get latest schemes and offers.
%%%%%%%%%%%%%_
From: Amrutha Bhat [mailto: [email protected]]
Sent: Tuesday, October 12 9:43 AM
To: Wecarelsg
Subject: RE: Re: Subscription Number GHK1516269
I don’t have any other alternative isn’t it?? Please do send whatever is there as I just want to end this mailing once and for all
And this is for your reference that I have still not got my this months subscription
Regards,
Amrutha
%%%%%%%%%%%%%_
From: Wecarelsg [mailto: [email protected]]
Sent: Monday, October 11 4:42 PM
To: Amrutha Bhat
Subject: RE: Re: Subscription Number GHK1516269
Dear Ms. Bhat,
This is with reference to your e-mail.
Basd on below email we regret to inform that we are offering you an alternate gift of “Cappccuino Mug -Small-Set of 2 which is of good quality and of similar price compare to set of 04 cups Kindly confirm whether you would like us to send you the alternate gift so as to enable us to do the needful at the earliest.
Please feel free to get back to us for further assistance/clarifications.
Assuring you of the best possible services, always.
Regards,
Rangeshwari
Executive-Customer Care
Please quote your Subscription Number GHK1516269 in all future correspondence.
You can now manage your Subscription Account online. Please visit www.wecare24x7.in for registration and to get latest schemes and offers.
%%%%%%%%%%%%%_
From: Amrutha Bhat [mailto: [email protected]]
Sent: Monday, October 04 5:27 PM
To: Wecarelsg
Subject: RE: Re: Subscription Number GHK1516269
Dear Rangeshwari
It would have been good if in first place itself I was told that its out of stock, we didn’t have to waste each others time, I am ok with what u have sent, but the commitment was for 4 cups and plates, so this also should be four cups and not two, I am ok if you are sending me the below one but 4 not 2
Regards,
Amrutha
%%%%%%%%%%%%%_
From: Wecarelsg [mailto: [email protected]]
Sent: Monday, October 04 4:43 PM
To: Amrutha Bhat
Subject: RE: Re: Subscription Number GHK1516269
Dear Ms. Bhat,
This is with reference to your e-mail.
We are extremely sorry for all the inconvenience caused to you due to the non receipt of your subscription gift in spite of our assurance. We do understand you have every reason to be vexed with us. We request you for your kind understanding and co-operation.
As per the status received from the department concerned, we would like to inform you that currently we are running out of stock for the subscription gift of “Cup and Plates” hence; we are unable to send you the same. In lieu of the same we are offering you an alternate gift of “Cappccuino Mug -Small-Set of 2" (Picture is furnished below for your ready reference). Kindly confirm whether you would like us to send you the alternate gift so as to enable us to do the needful at the earliest.
We request you to consider this incident in isolation & not as being a representative of our services. We look forward for your continuous readership and support for years to come.”
Please feel free to get back to us for further assistance/clarifications.
Assuring you of the best possible services, always.
Regards,
Rangeshwari
Executive-Customer Care
Please quote your Subscription Number GHK1516269in all future correspondence.
You can now manage your Subscription Account online. Please visit www.wecare24x7.in for registration and to get latest schemes and offers.
&--Original Message&--
From: Amrutha Bhat [mailto: [email protected]]
Sent: Thursday, September 30 11:25 AM
To: Wecarelsg
Subject: RE: Re: Subscription Number GHK1516269
AWAITING REPLY FOR THE SAME IF I AM NOT GETTING ANY REPLY WITHING 48 HOURS I
NEED TO FIND SOME ALTENATIVE TO GET MY JOB DONE
Regards,
Amrutha
&--Original Message&--
From: Amrutha Bhat [mailto: [email protected]]
Sent: Tuesday, September 28 11:40 AM
To: '[email protected]'
Subject: RE: Re: Subscription Number GHK1516269
AWAITING REPLY FOR THE BELOW
Regards,
Amrutha
&--Original Message&--
From: Amrutha Bhat [mailto: [email protected]]
Sent: Friday, September 24 12:52 PM
To: '[email protected]'
Subject: FW: Re: Subscription Number GHK1516269
Dear Nithin
Is this some kind of games played with me??? I need to know if I am getting
that gift or not as now its another month that I have not got any response
from the courier or from your end, there is a limit for everything and
please I beg to you don't send me anymore of those typical mails just one
line if the gift is dispatched or not if yes the courier details and if not
I need refund of my money, the time I have spent on this follow up is too
much, from the month of MAY
Regards,
Amrutha
&-- Forwarded message from [email protected] &--
Date: Tue, 24 Aug 09:47:06 0530
From: [email protected]
Reply-To: [email protected]
Subject: Re: Subscription Number GHK1516269
To: Wecarelsg
Dear Nithin
This is news to me, if u chk the trail mails, its clearly mentioned
that it was not despatched and that its getting done abt 4 weeks back
and now u are telling that courier people dont keep more than 3 months
details, i realy dont understand whats happening, i have not got any
gift after all the mails i was told on july 13 thats its getting done
Please chk into this and revert back
Regards,
Amrutha
Redington - Hyd
09391051253
Quoting Wecarelsg :
> Dear Ms. Amrutha,
>
>
> This is with reference to your e-mail.
>
> We sincerely regret the inconvenience caused to you due to the non
> receipt of the gift. We have forwarded your complaint to the courier
> department and have strictly instructed them to resolve the
> matter. As per the status received from courier agent, we would
> like to inform you that the gift has already been delivered to
> you. However, we are unable to provide you with the "Proof of
> Delivery" card, as the records, which are older then 03 months are
> deleted by the courier agency. May we request you for your kind
> co-operation and understanding.
>
> We do understand you have every reason to be aggravated; however we
> may assure you that we shall leave no room for such occurrences to
> recur in future.
>
> We would appreciate your co - operation and kind understanding.
>
> We look forward for your support and continuous readership for years to
come.
> Assuring you of the best possible services, always
>
> Nitin kumar
>
> Executive-Customer Care
>
> Please quote your Subscription Number GHK1516269 or Case Id 2634797
> in all future correspondence
>
>
> From: Amrutha [mailto: [email protected]]
> Sent: Wednesday, August 18 11:51 AM
> To: Wecarelsg
> Subject: RE: Subscription Number GHK1516269
>
> Dear Rangeshwari
>
>
> Please let me when am I getting the gift as have waited for more
> than 4 weeks for the same, I don't need any more excuses, either
> give the docket details and deduct the money delivered magazines and
> refund the rest as I cant sit and follow up for the same all the
> time
>
>
>
> Regards,
> Amrutha
>
> %%%%%%%%%%__
> From: Wecarelsg [mailto: [email protected]]
> Sent: Tuesday, July 13 4:14 PM
> To: 'Amrutha'
> Subject: RE: Subscription Number GHK1516269
>
>
>
> Dear Ms. Amrutha,
>
> This is with reference to your e-mail.
>
> We apologize for the inconvenience caused to you due to the
> inordinate delay in dispatching the subscription gift of (Set of 02
> Cup and Plate -KT01GHKCP). We would like to inform you that the
> gift is in the process of getting dispatched and we request you to
> kindly wait for another 3-4 weeks to be in the receipt of the
> same. We ensure you that you would receive the gift by the said
> time frame.
>
> We do understand you have every reason to be aggravated; however we
> may assure you that we shall leave no room for such occurrences to
> recur in future.
>
> We would appreciate your co - operation and kind understanding.
>
> We look forward for your support and continuous readership for years to
come.
>
>
> Please feel free to get back to us for further assistance/clarifications.
>
> Assuring you of the best possible services, always.
>
> Regards,
>
> Rangeshwari
>
> Executive-Customer Care
>
> Please quote your Subscription Number GHK1516269 or Case Id 2611561
> in all future correspondence.
>
> You can now manage your Subscription Account online. Please visit
> www.wecare24x7.in for
> registration and to get latest schemes and offers.
>
>
> %%%%%%%%%%__
> From: Amrutha [mailto: [email protected]]
> Sent: Saturday, July 10 12:21 PM
> To: Wecarelsg
> Subject: RE: Subscription Number GHK1516269
>
> Dear Mohit
>
> Have still not got the gift, as I need to change my postal address
> let me know what to do as I have no info when am I getting the free
> gift
>
>
>
> Regards,
> Amrutha
> Redington - Hyd
> 09391051253
> %%%%%%%%%%__
> From: Wecarelsg [mailto: [email protected]]
> Sent: Wednesday, May 26 10:48 AM
> To: 'Amrutha'
> Subject: Subscription Number GHK1516269
>
> Dear Ms. Jagadeep,
>
> This is with reference to your e-mail.
>
> Please accept our sincere apologies for the inconvenience caused to
> you due to non-receipt of your subscription gift.
>
> We would like to inform you that your subscription has been renewed
> w.e.f. issue dated May'10 and the gift is dispatched within 8-10
> weeks after the commencement of the subscription. Hence the gift
> shall reach you in the stipulated period of time. Please bear with
> us in the interim.
>
> Please feel free to get back to us for further assistance/clarifications.
>
> Assuring you of the best possible services, always.
>
> Regards,
>
> Mohit
>
> Executive-Customer Care
>
> Please quote your Subscription Number GHK1516269 or Case Id 2581695
> in all future correspondence.
>
> You can now manage your Subscription Account online. Please visit
> www.wecare24x7.in for registration and to get latest schemes and
> offers.
> %%%%%%%%%%__
> From: Amrutha [mailto: [email protected]]
> Sent: Monday, May 24 2:29 PM
> To: Wecarelsg
> Subject: RE: Subscription Number GHK1516269
>
> Hi
>
> Have still not received the free gift please let me know when am I
> getting the same
>
>
>
> Regards,
>
> Amrutha
>
> %%%%%%%%%%__
> From: Wecarelsg [mailto: [email protected]]
> Sent: Thursday, April 08 4:21 AM
> To: 'Amrutha'
> Subject: Subscription Number GHK1516269
>
> Dear Ms. Jagadeep,
>
> This is with reference to your e-mail.
>
> We would like to inform you that your subscription has been renewed
> May'10 to be valid till issue dated April'12.
>
> Please feel free to get back to us for further assistance/clarifications.
>
> Assuring you of the best possible services, always.
>
> Regards,
>
> Mohit
>
> Executive-Customer Care
>
> Please quote your Subscription Number GHK1516269 or Case Id 2548942
> in all future correspondence.
>
> You can now manage your Subscription Account online. Please visit
> www.wecare24x7.in for registration and to
> get latest schemes and offers.
> %%%%%%%%%%__
> From: Amrutha [mailto: [email protected]]
> Sent: Monday, April 05 4:45 PM
> To: Wecarelsg
> Cc: [email protected]
> Subject: Re: Subscription Number GHK1516269
>
> Dear Mohit
>
> Have already sent the scanned copy from my other id, am attaching
> the same again let me know if its fine as its having all the details
>, credit card number, sign and also the expiry date
>
> Regards,
> Amrutha
>[email protected].
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