Hi,
this is bhoopendra. i have purchased dell inspiron 1440 laptop. i got the big battery problem within warrenty. battery is getting discharged within 10 min, and some popup is coming "consider replacing your battery". regarding this i called and had email conversation with dell customer service but their technical support is giving lot of excuses and are not ready to replace the battery. even they are offering to buy a new battery. after making every attempt this is the last platform i am seeking help from. plz help me in this case.
i am giving all the details of my laptop and battery:
service tag: FWBR3BS
express service code: 34606392472
reference no.: 08284
model no: PP42L
order no.: 780375264
date of purchsing: 19/8/09
dealer email.id: [email protected]
serial no. : KR-0K456N-71274-950-6CCA-A00
capicity: 48wh/10.8v
type: K450N
ITE ACCESSORY: E302660
DP/N : 6K456N
please look in to this matter asap.
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