Hi, This is Nikhil Sharma. I had purchased my Dell laptop on may 27th. Right from the start it had problems and were entertained nicely. After the complete cover got expired they just happened to call me and ask me for another cover (normal). SO ipaid them 11000 rs and they extended it for 2 years under normal cover. On 24th july I had hinge issues with my laptop they replaced it and having replaced it under normal cover when I am experiencing the same problem again today on 4th may. I just talked to their manager Priyanka dasgupta and Really did not like her attitude and she refused that it was replaced but an exception and they are not going to replace it again. They dont have any clear cut answer and she even challenged me to fila a complaint anywhere and under any forum.
I hope this complaint will be entertained.
Regards'
Nikhil Sharma
9920952961
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