Dell / Inspiron 15R
Not giving the working Laptop

Dear Sir,

This in reference to the customer harassment in Dell.

I ordered (Order No: 7800630420) Dell Laptop (Model - Inspiron 15R) on 21-June and paid the billed amount of 37, 800/-.

After the payment, they sent Laptop on 29-June. When i tried to start i was unable to start the system.

So in reference to this problem i contacted Dell customer care for replacement (Dell Service Tag No: 43J46BS) on 02-July. And i have returned the Laptop on 16-July.

From 16-July, i am waiting for the resolution and i have contacted to them so many times. But every time they try to avoid request. I have done this investment from my whole year saving. Now its really painful that even after paying the billed amount i am not having the Laptop.

So i am requesting you to please provide me guidance or help me in this situation.

I am eagerly waiting for your positive reply.

Thanks,

Syed Shakeel Ahmed