Dell inspiron
THE LAPTOP FREEZES INTERMOTTENTLY

ITS REGARDING WHOLE UNIT REPLACEMENT OF MY LAPTOP (Service tag no 2KVC7BS).

I PURCHASED A FAULTY INSPIRON LAPTOP.SINCE THEY COULD NOT REPAIR IT, I WAS TOLD THAT MY WHOLE SYSTEM WILL BE RESTORED BY DELL. NOW MY LAPTOP IS PICKED UP BY SOME LOCAL COURIER COMPANY 6 DAYS BACK BUT NO INTIMATION IS THERE FROM DELL.

I DONT KNOW WHEN I WILL GET MY NEW SYSTEM, NOW WHEN I AM CALLING CUSTOMER CARE THEY ARE NOT CONNECTING ME TO THE CONCERNED DEPT, SHOWING EXCUSES, DISCONNECTING CALLS. I AM VERY DISAPPOINTED. PLS DO THE NEEDFUL.

-DEB