Dear Sir,
As per my last discussion regarding problem in Laptop (10/08), customer care executive suggested me to go service centre in pune for further assistance. I went their and kept laptop one week over there when i came back to home and worked on laptop upto 2hrs again the problem was started and right now i am facing this problem very critically.
As service eng.told me that we have changed your hard disc and DVD writer. Can you tell me how can i know if they have change on not?
I am facing this problem again and again now what should i do?
As per your warranty policy (my laptop is in warranty) if any problem in parts then you people will send eng, to home for solving that one. As we know that i am facing this problem due to badly functioning of my parts. So i am liable for on-site warranty.
Dell people not responding my question any how. I have written numers of mails and call to customer but still they people not answering me..
Please help me..
Chintan Patel.
9158469680.
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