Dell Laptop
Poor quality product (Dell Laptop)

Sub. :- Poor quality product (Dell Laptop)

Ref. :- Invoice No. : 3823 dated 03.01.2012 of M/S Achates System, Bishan Saroop

Colony, Panipat, Haryana, India.

Dear Sir,

It is a matter of great concern that on dated 03.01. I have purchased your Laptop (Tag No. BGC1BR1) vide Invoice No. : 3823 dated 03.01.2012 from M/S Achates System, Bishan Saroop Colony, Panipat, Haryana, India.

Sorry to mention that within a period of one month, it has failed to give satisfactory service. Whenever, any key of the “Key board” is pressed, it makes a noise (From speaker side) hence difficulty to use.

Under the above circumstances, I would prefer to get its replacement with a new Laptop instead of repairing it to avoid any problem in future. This kind of service will maintain the creditability of your concern for which is known in the market.

I hope you will take an early action in the matter so that my grievance is resolved at the earliest.

Thanking you in anticipation,

Manik Sharma

577, Model Town,

Panipat-132103

Haryana-India

(M) 94662-19121