Sir i purchased the Dell Laptop Inspiron (cost in Indian Rupee 41000=00) N 5010 from Mars Computers Bageshwar Dist-Bageshwar.(Uttrakhand) on 3 july. On 10 july the charger Adapter was not working properly. The contract no of Mars Copmputers is 9568312215/09568312215.I go to the Mars Computers and said the problem. The shopkeeper said that the Adopter will go to the Company and back with 7 days. I belived the Mars Computers and back after 7days. The Mars Computer has not retuern the Adopter after 50 days till 30 july. When i purchase the Laptop all the programme was out of date because the Laptop was so old and company software programme cd date was March. Company has charge me with software 41000=00.I purchsed the Laptop to Mars Computers because it is near my town Bageshwar. I told the Mars Copmuters to update the Programme, But he was not sucess to run Internet in the Laptop. Finally the Mars Computers has formate the Original Windows 7 home basic and install the windows 7 Proffessional. E ven than he was not sucess to run Internet in the Laptop. Tha n a person suggested me to call dell costomer Care. The customer care told me that your sustem is out of warranty. Your warrenty period was expired on March. But the warrenty should be 3 july because the Laptop was purchased on 3 july. The company has any solution for this problem? Will the company replace the Laptop and give the new updated Laptop to me because i pay to the company 41000=00.on 3 july. If you have any solution please call me 9412044102.
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