DELL Studio 14
Keyboard/mouse not functioning

I had purchsed a Dell Studio Laptop in May. Within 2 months of its use, the keybaord is not functioning properly and the mouse is also not working.

I had brought the same to the notice of Dell in Augsut however only response i am getting is that it will be rectified soon.

I am a student and currently studying at XLRI Jamshedpur. This is hampering my studies (Laptop is used frequently). Needless to say, the laptop is under UNIT REPLACEMENT Warranty.

My product code is 3RGC3BS.

Kindly help in this regard.

Regards,

Swastyayan Sengupta

09162776438, 0657-3982533