DELL
Complaince Officer
As per best of our knowledge “DELL” is considered as no.1 Computer Company and left all other companies behind in the technology used in making computers. What we think it’s not just a name called in United States but all around the world.
In regard to the above report gathered by us for buying the new computer for our personal use. We bought 2 Note book of Studio 1555 on 13th Aug under Service Tag No. CYPR3BS & DYPR3BS. We called your salesperson Mr Sandeep to give demonstration and gave the configuration as per our requirement for the computer, Later he called and told us that he can provide the best services and the configuration we asked for. We took the word of Mr Sandeep and bought the 2 pieces of notebook
As the problem started in future with the pc and we try to call Mr Sandeep in regard of the problem we were facing, he try to convince us that technician from the company will come to fix the problem there is nothing to worry. But that didn’t not work. We try to contact Mr Sandeep regarding this but all of a sudden his behaviour changed and he became rude and told us that he can’t do anything if we are not satisfied, write to company and don’t call me in future for the same problem.
Later we called your technical support team to help us with the problems we were facing, they responded well and worked on the computer by formatting it couple of times, they also changed the window 7. They gave me a best assurance for future that the problem won’t occur in near future but were not able to satisfy me as the same problem is occurring again and again. our latest case Ref No.2693121.
We are writing in regard of the above to please make me satisfy with the product we bought. We hope that we are not asking much and would like you to help with this.
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