Within a week of purchase realised that my laptop cd drive is not functioning properly and the key board is not working properly, hence raised a complaint with dell, they have agreed to replace the laptop even after couple of months i have not received the replacement laptop yet. dell have requested for authorization letter and few other documents to be signed by the distributors, collected all those details and given, until now there is no response on the same.
Service Tag is 2LB24BS can be used for retriving about the call history and the related emails with dell.
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