Dear Sir,
I have ordered online to buy a pendrive from Future Bazaar.com on 26/01 vide their order no. 5040549307. They have sent the ordered item through Blue Dart vide Waybill no. 44462413225. After approx. 20-25 days, when i contacted M/s Blue Dart for delivery, they replied that Item was returned to Future Bazaar because my address was not mentioned on the parcel. Again, when i tried to contact Future Bazaar over Phone, phone was just ringing. after a whooping 6 hrs. trial, i got connected to them over phone to listen that their system is not working! after that, i tried again and again but no body was there to pick up the phone. at last, i made written complain via email, which they replied that item has been delivered! actually item was returned to them only, which they thought is delivered to me! again i emailed them showing their mistake, but now they stopped replying at all.
Shall i go for Consumer court for justice and compensation? How does our government permit such big thugs? If they can not provide services to customers, what is their right to conduct such business? I need a concrete solution for this, because so many people losing their money in claws of these kind of business entities. they should be penalised heavily by competent authority.
I hope, this forum will bring justice to me and others who are being misled by Future Bazaar.
Thanking you,
Manoj Agarwal
108, Panchanantala Road, Bally (Nimtala), Howrah - 711 201
Mobile: 9062430575
Email: [email protected]
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