HCL Infosystems LTD
No feedback from the service centre

Dear Sir,

I had purchased HCL Laptop No. Co84AX220479 on 29/03 from your authorised dealer under one year warranty.after that Igot the warrnty extended from Logical Solutions Faridabad your authorised service provider for next two years under HCL Warranty EXtention Pack NO.308DEX/009469. There occured some technical problems in my Laptop so I contacted Mr. Anil Kumar (authorised contacted person) and gave him my laptop for repairing. But even after about 25 days he neither contacted or returned my laptop. He is even not responding to my phone calls. Please tell me what should I do? Whom should I approach? And who is responsible for this kind of irresponsibilities? Hoping a positive response from you the earliest.

VIKAS GUPTA

Sohna road Ballabhgarh

Mb no.9810756705

[email protected]