Dear Sir,
I bought a HCl busy bee dual core 3.0 Ghz computer sr no 707a201350 from m/s sky dome computers udaipur. It developed a sound problem for which its original mother board was given to hcl authorised service center udaipur under complain no 088090065 dated 8-8-09.
i was informed the mother board has been sent to hcl jaipur for repairs. I got in touch with one Mr ajay mishra incharge sales after repeated requests to him to get my mother board repaired and sent back. I was given a standby mother board from the him telling me the original will be sent either repaired or replaced.
Its matter of great regret that Mr Ajay mishra has got himself transfered to chandigarh and the new sales incharge to whom i put forward my complain too has taken a transfer back to Delhi from where he came from not giving me releif of any kind. I am attaching correspondence that has accrued on the subject matter and is self explainatory wiil the co take notice get the needful done. I trust Mr Ajai Chowdhary will help me.
naveen kalra
cell no 919928844288
udaipuStandBy MB
From: Ajay Mishra ([email protected])
Sent: 07 September 11:12AM
To: [email protected]
Cc: 'Progressive Tech Care, Udaipur' ([email protected])
Dear Sir,
As discussed, kindly consider this Mother Board as a standby and used it. In meanwhile, we are arranging your original board.
Regards,
Ajay Mishra
HCL Infosystems Ltd.
StandBy MB
From: Ajay Mishra ([email protected])
Sent: 07 September 11:12AM
To: [email protected]
Cc: 'Progressive Tech Care, Udaipur' ([email protected])
Dear Sir,
As discussed, kindly consider this Mother Board as a standby and used it. In meanwhile, we are arranging your original board.
Regards,
Ajay Mishra
HCL Infosystems Ltd.
FW: StandBy MB
From: naveen kalra ([email protected])
Sent: 07 February 18:55PM
To: gajender yadavhcl ([email protected])
Dear Sir,
I haver not heard from you about my issue.kindly revert back on the forwarded issue and its resolve asap.
regards
naveen kalra
udaipur
9928844288
&&&&&&&&&&&&&&&&&&&&&&&&&&--
From: [email protected]
To: [email protected]
Subject: FW: StandBy MB
Date: Wed, 3 Feb 16:00:25 0530
Dear Sir,
The mail says it all. I had given a mb for repairs at udaipur with techcare subashji, through skydome computers from where the pc was bought, who knows the case.
After a long period when i had to remind mr mishra about my mb and my unableness to run my computer and as a conquence the mental and financial losses that i acccrued he send me a replacement. After that despite my various phone calls to him my redressel remains unattaneded. Will you kindly get the needful done and take back this replacement giving me back my original mb.
regards
naveen kalra
9928844288
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