Hii im ayan kapuria.i brought a HP DV6 laptop last 6 months ego.it ws cost sum around 46000... now last 12 days back i faced a problem that in mylatop showd "my battery cosidering the replacement"..so on that basis i went to HP authorised service center... which is in UNIT NO 5,! ST FLOOR, NO.10, WOOD STREET, KOLKATA-700016, PH NO-033-44065400/01...
SO there sum 1 aisist me nd told fr this reason i had to kept my laptop in service center nd keep a back up of my data... when every1 knw thta battery is totally a external part of laptop... i would rather askd y should u keep myl aptop for that reason??? they told me tat they have to generated a html or hml flie nd get a snap of battery which is send to bangalore main offc in HP... so i didnt understand boco how could i understand all those scientific word nd all... ohhh they wr ahn told me that they we formattng my laptop as well..i dnt knw why they i did for only this reason..really i haveno idea fr this..so atlst i submited my laptop on before address nd told them PLZZZ GIVE ME MYLAPTOP BACK WITHN AS SOON AS POSSBL..they wr romised me nd askd me abt recovery disk... bt i dnt had that time... so fr that reason i calld to bangalore tech center nd they told me within 5 days they will send me recovery disk on my address... nd they did... nd HP AUTHORISED CENTER TOLD ME WITHN 6 DAYS THEY WILL BACK MY LAPTOP BUT TODAY IS THE 10TH DAY. THEY DIDNT BACK MY LAPTOP FOR THIS SILLY REASON, I CALLD UP SO MANY TIMES BT SUMTIMES THEY DIDNT PICK MY CALL ND WHN THEY PICKD UP TOLD IT WILL TAKE TIME..ACTUALLY IN SIMPLE WORD THEY ARE HARASED ME...
c i wl have a cat exams on 23 rd nov on this year nd i really need my laptop... but they r just dont care my word whnevr i told them tat i really need my my laptop nd its so urgent fr me... so if that is hp service thn god shake plz i told my all of my frnd that dnt buy hp latop coz whtevr i suffered i dnt think ny1 suffered like me as well... sorry to sayng like that... really feelng so bad fr HP, whnevr we all r knw tht is 1 of the leading company in india... thanking u..
name-ayan kapuria
address-fc-55, narayantala west, baguihati, kolkata
my job shit no-7812
obilligation type-warranty
model no-dv6-2125tx/w4955pa
serial no-cnf0013p47 india
submit date-3.11.2010
today is 11.11.2010.
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