Dear Sir,
This is Tapas Kumar Giri.
I have purchase after a log verification one Note Book of HP seeing its reputation at a cost of Rs 35000/- when others Like HCL & Acer with same configuration supplying with a cheaper price.
Details of Laptop:
Model No. HP 540
Sl No, CNU83227X2
Purchase Date : 24.12.2008
Ist complaint on of Automatic Switched off on Dt. 26.01.2009.
Then it handed over to your service centre at Haldwani by 28.01.2009.
Complain ID-2605574705 Dt. 03.02. As per service centre mother Board problem changed.(Return back the Laptop after one month on 08th March 09)
2nd complaint Heating Issue after a month.(It has been log late as I was not out of Station for one Month)
Complain ID-2607038167 Dt. 14.04. fan changed.(Received after 15 days)
3rd complaint same heating issue & LCD problem on 29.05.09 complaint ID-2607965088 . Changed LCD & Fan again.(Received after 15 days)
4th Complaint (11.08.09) switched off automatically complaint ID-4602328472 Dt. 17.08.09
ID-4602659037 Dt. 24.08.09
ID-4602792843 Dt. 26.08.09
Returned back after one & half month on the Month of Oct 09.
Again I am getting same switched off problem from last 2 days.
Call Log complaint ID -4607839621 Dt. 12.12.09
From the above you can come to know how many days the Laptop in Use and how many days under repairing.
My warranty will be expire on 23.12.2009.
Pl suggest for the proper rules & regulation.
Regards
Tapas Ku. Giri
09719567300
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