It all starts with a purchase of UPS iBall Nirantar 621. When I brought the Newly Purchased UPS to home and opened it to found that it doesn't contain any manual or warranty paper. I ringed the dealer, he said in case of any problem evaluation is done by the bill. I became suspicious and called iBall's HO (mumbai). To my surprise, they said they don't provide warranty papers but they do give manual in the box. They gave me their Patna official Mr. Nilesh Mishra contact number to further enquire. I called him to only listen " You have just purchased a UPS not the whole world, so don't exaggerate this matter".
Now my question is, Does this behavior of iBall representatives justify that they don't provide any warranty details in their product? How will they evaluate a product if anyone produces a fake bill for an out of warranty product?
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