Hi,
I would like to draw your attention for faulty stock of HP Laptop.
I had purchase one HP Laptop along with my Friend. Detail of HP Laptop are as follow-
Laptop: HP-Pavilion Laptop
Model No. : dv4-1241Tx
S/N.: CND9120W8D
Shop from where we had purchase –
Stek System
43/7, S.P.Marg (Infront of HDFC Bank)
Civil Line, Allahabad-211001
Cash Memo No. 300 dated 23.05.2009
Cost of Laptop: Rs.50000.00
After 7 to 8Month of its use I found some noise line lower side of my Laptop LCD Screen. I thought it is some thingh which can be neglect. But day by day it go on increasing & it cover my hole screen. In mean time I had gone out station for some of my official work. I complained it to shop on 10.09.10, but he says your laptop is out of warranty so we could not do any thing you have to replace you LCD screen. Because of my urgency I had changed it by new one.
Existing LCD screen with Laptop detail as follow-
14.1” LCD Screen of LG Display
60911-0693D090118 K84
1st Bar Code: LKF91J6PJ84K00693D4
2nd Bar Code: CT CAEVK017DX276X
3rd Bar Code : 14191CR3C2504322C
LP141WX3
Factory Code ID LGDNJ
Which become faulty after one year use.
Replace by one new LCD Screen of Exilient LC-141G30-01
S/N.: Lc5101065
Sales Invoice TI/170-11 dated 10.09.10.
My question is that LG like world class company, how such type of fault could come in Laptop. Is laptop are purchase for 1year?
Is Shop person can behave like this?
If it is so I will prefer people should not go for laptop in which LG Display LCD Screen mounted. I am thinking that it may happen some time but I surprise my friend Mr. Sachin who had also purchase same laptop along with me he has facing same problem from 05.09.11 onword. Thats why I mail to you, It is HP or LG Display mistake by which we are in trouble & loosing our money to replace LCD screen.
May be it is very late to mail you…
But you see the matter why It happen. And If possible, please change my LCD Screen with original one.
I hope you will take-up this issue positively & customer supportive outcome will come.
Thanks,
Lakshman Singh
Adress: QN.-18, Mahila Gram Colony, Subedarganj, Allahabad-211001, UP, India
Mobile No.: 09919223141
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