To,
General manager,
Acer Costumer care,
India
Dear sir, Subject:-Complaint of laptop keys
I purchased Acer As 5738Z Sno. LXPAROC02691914E372000 through Computer systems & services Main road, Ranchi-834001 on dt.01.09.09 and after two months keys created problem for which I complaint your service center: Suit no.310-311, 3rd floor commerce house, sardar babu lane, Ranchi, they repair it three times but keys created problems regularly. The service center suggest me to complaint the costumer care, if they permit we will change your keyboard, I complaint to costumer care on 26.04.2010 and now on 15.06.2010 they declare that keys are physical damage so they can't change keyboard in warranty.
I hope that I repaired my keys in yr service center 3times from last 5months and now another keys are also going jam so this is my kindly request to you to allow to change keyboard to your service center immediately or I will be compelled to knock the door of consumer court and for all expenses you will liable for same.
Thanks
Your's truly
Priya mangwani
91-9771491048
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