Hello sir
SUBJECT: Regarding REFUND of money from TIMTARA
I, Dr Rahul Raheja, placed an order at timtara.com on 4th of october and it was assured to me that the product would be delivered within 3 weeks. However even after 6 weeks, the product was not delivered, whereupon i posted my complaint on their website as well as called their customer care 20 times, but to no yield. The customer care has been atrocious where not a single word has been kept. This has been extremely harassing to me because even after 20 phone calls and more than 2 and 1/2 months elapsed they have neither sent the product nor refuded my money. I cancelled my order on 23rd november, and they said they would refund the money within 7-10 days and its been more than 20 days and they still haven't refunded my money. Am frustrated with them and desperately want my money back
I paid via my SBI debit card (maestro).. Hope you can could help me in getting my refund back.. I would be very thankful
ORDER DETAILS :
1.Transaction Id : 10147064
2.Order no. -: 10335032
3.Payment Mode-: debit card SBI MAESTRO
4.Total Rs. -: 8152/-
5.Product -: Micromax Funbook Pro Tablet Wi-Fi, 8 GB (Wi-Fi, 8 GB)
6.Date of purchase -: 04th Oct 05:30 pm
7.E-mail -: [email protected]
8.Contact No. -: 9743578269
WEBSITE: www.timtara.com
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