Had purchase a BSNL penta tablet through Indiatimes Shopping on 7th Nov'12, The product was delivered to me on 14th Nov. I was surprize to see that they sent me a used one tablet having lot of skrecthes on front as well as back, immediatel i called for replecement and they have registered a case against this on 14th Nov (CASE ID-510493). Till then i have chated to their customer care for 03 times, called their helpline no 5-6 times but those people are still not looking forward for replacement. They always promise that my tablet will be picked very soon but so far 14 days has gone and nothing is doen at their end.
What they did.. they just ask to their vendor to send tablet against my order without checking and finally customer has to suffer. They are simpley non responsive and making a bad name of online shopping. I had a good image of other online sites like flipcart, yebhi, myntra, jabong etc but this is worst online shopping site.
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