Complaint against: Naaptol.Com
Complaint Number on http://www.grahakseva.com : 125255
Amount loss/claim: Rs. 6, 420 (6290 for Tablet 130 for courieres)
delivery date: 17/12
I have ordered a vox (v100) 7inch touch screen tablet from naaptol.Com on
order date : 12-16
shippment details: aramex with awb no : 4640049050
order ID :5602202
I got the product on 19-12-12 and in that was not worked (screen battry... problem). So, I called customer support but there is not proper response.
They said I have to send back and they wil be replace. I send by couriers on 24/12 and I paid 130 rupess.
Second tablet they send on 4/01 but I opened in front of courier person and he also saw that screen 100% damaged (crashed) so I not recieved and just packed and send back.
Now I want my full money refund for this product not replacement...
I called customer care but they are saying I should wait, since I am forigner I need to back my country on 10th jan so I need my money back up to that day.
Thank you
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