I had bought a backup UPS from retailer shop in Nov. 2010 made by
APC and it is not working properly from 1st. day. I have complaint to retailer. He told me the customer care Toll No. and I did submit my complaint. A service agent of company came at my home and he changed other Backup UPS. It is also not working and I could not used it for onetime. now retailer is not taking any responsebility and what can I do others I donot about it. I am an under10th educated farmer and belongs to rural area in Haryana and not know English language. pl. help me.
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