I have the aqua guard water purifier which is under AMC. The technician came to undertake seregular service on friday ie 29th Nov. 2007 and changed the candle, carbon etc. and without demonstrating that it is now functioning well or not went away in hurry. Soon after when I tried to check it it was not functioning properly. Soon informed to the technician who attended on his cell and local service centre. But was not attended on the day. Repetedly followed the complaint for two more days without any results. Then on monday ie 3rd December contacted the helpline and got a phonenumber to talk. Spoken to that number and got assurance that the complaint will be entertained. Once again followed the complaint for another 3 days without any results. Once again telephoned to helpline on 6th December morning and got another phone number of the Delhi to lodge the complaint and got assurance that the complaint will be entertained. But it is now afternoon and nobody has turned up to rectify the problem.
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