Subject: Re: C. No.229857556!
Date: Sat, 7 nov 12:11:35 0530
First of all I would like to know how you are going to compensate the loss that I suffered due to your deficiancy in service, callousness of the staff. Even after leaving my cell no on two occassions on two different days after a week of booking consignment, nobody bothered to inform me regarding my lost consignment. I was instead told to check online myself.
It is very rediculous and outrageous that you require these details from the custormer instead of checking all these details from the branch where the consignment was booked. At the least you could have made a call to the branch and got the necessary details if you don't have online facility.
Though I am giving the details asked by you, the least you can do is refund the full amount that I paid for sending the consignment though the loss that I suffered due to loss of my consignment is much much more than that. It is now 5th day since I booked the consignment by air.
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