We recently purchase a 1.5 T LG Ac on the April, which was installed on the April. Today is 3rd June, and its harldy over a month, the AC doesnt have any chilling effect. We have raised the complaints with the service center Call centre, they have no answers except, they will send the technician home. Its been couple of days, 2 of the technicians came and did nothing, but told us, the gas is low. There's been no action taken so far and leakage of gas in a 1 month old AC, reflects so badly at the quality of the product. To top it, we dont have the service center technicians looking into it. We realise, its a mistake that we have trusted such a big brand. The investment's been a waste, plus its consuming our time and energy in following up with the technicians. Hope this comment is also seen by the LG authorities, and they realise, that individually we might not be able to do much, but together, we can prove that customers are the real king. Me as a single person, might not be an asset to the firm, but i am going to recomment to all my family and friends never to buy LG product, if this is the product quality and treatment we get. Also, i am going to post as much complaints in blogs. We should not take up poor service, when we are paying hefty prices for the product, which guarentees, 3 yrs waranty and fre service etc. Let these companies atleast not boast of false promises and assurances that they give about their products.
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