I've been trying to call up the agent to whom my connection is appended -- S & P Enterprises in Alaknanda. I've trying to call the agency for booking a refill simply because I've already booked with the toll free hotline and except for an sms confirming that, there is no movement on that front. I got an sms saying that my booking has been confirmed but no refill yet, it's been about a week now. And I need to tell the agency to deliver the refill before 11 a.m. as I'm a journalist (Senior Assistant Editor, Mail Today, India Today Group) and leave home around 11 a.m. and am not back till late in the night. That's my daily routine and it's a rare Sunday that I'm home. I need to inform the agency that as both my husband and I are journalists, there is nobody at home to receive the refill if it were not to be delivered before 11.
But the only number of S & P enterprises that works is the most curious number -- either it is perpetually engaged or if it is free - a rare occasion - then nobody answers the call. I have been doing this routine for more than a week now but have been left absolutely frustrated. Would somebody explain me what's going on? If S & P enterprises uses the phone only to make calls and not receive any? If the toll free line will get an operator for a change in case we need to get the specifics like the time of delivery registered? I'm absolutely disgusted and frustrated and have begun eating out of fear that the running cylinder will run out of gas anytime soon and I may not have fuel to even prepare a cup of tea for my husband and myself.
Help!
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