Sir
This is in regard with the services offred by professional courier, chengannur, alappuzha dist kerala. Eventhough i live with in 0.5km from its office and is under the same pincode area they do not deliver the consignements to door step and insted they are asking to take it from office. the reply they give when asked to deliver doorstep is that they dont have enough staff and company is not providing them bata for delivering it door step which is not a concern to the consumer.when tried to contact with the regional office and head office for this issue they were giving some random cell numbers which some persons anseered saying that they are not the authority of it. i request you to take a not of the complaint and initiate necessary action against the service providers
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