HP -LPG gas
Non delivery in time

I have am consumer of HP-LPG gas in Chennai. The dealer is Savitha Gas agency, Adambakkam. I have 2 cylinders.

1) When a cyliner finishes & try to book a refilled cylinder through phone, the phone is either busy or they dont pick up. So we have to visit the dealer to book the gas.

2) They check the previous refilling date. If it is less than 21 days, they will not book.

3) After they book they will take 10-14 days to supply the cylinder. So the total days becomes 21 10 to 14.

4) By then your next cylinder is also empty. How long a cylinder can go for a family of 5 members? In my house it goes 20-23 days.

So how one can adjust with shortage of LPG gas. To fullfill the gap of shorage either I have to use a heater or stove or borrow from a helpful neigher if I am lucky or try to get from Black Market.

Can anyone help me?

Regds

M 919884357115