Inconsumercomplaints.com » Construction & Repair » Review / complaint: Indian Railways - Rude behavior and used blankets | News #8254

Indian Railways
Rude behavior and used blankets

On the 9th November early morning 1.30 am we boarded Wainganga Express (12252) at Kuncheguda station. Our berths were A1 29 & 30. Till 2.00 am no one came to supply us the bed roll despite repeated request to the TTE. He informed that the person responsible (one Manjunath, whose name I gathered later) was actually sleeping. When Manjunath was preparing the bedroll for providing to the passengers I noticed that he is folding the used blankets to supply. On my enquiry he replied very rudely that we get only 46 blankets and these are reused for passengers traveling from in between stations.

When I asked for his employee number I got to know that he is from an outsourced agency (some T K Dar). Not only is this practice of re using blankets unhygienic but the behavior of the attended also very annoying.

I request that Railways take strong and urgent action in this matter.


Company: Indian Railways

Country: India

Category: Construction & Repair

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