Problem with AC-DC Adaptor just after Expiry of one year warenty.
dearsir,
i have purchased a ro water purifier system (Model PROTEC) from your direct sale office on 16th December for rs.13, 500/- and had a one year warrenty period with free service. but just after 1 month of warranty period i got problem with AC-DC Adapter. when i contact the service people, they said you have to purchase a new one for rs.2985/- or Replace this faulty one for Rs. 1000/-. Which made me more sad and irritation. my question is that i have spend around rs.13500/-for a branded product and after 1 year again i was forced in a position to spend another 1000/- or 2985/- which is aburden for me.whether they should solve the problem by changing free of cost or they should repair it and put. i was verymuch worried of this problem. Tell me are it the real price of new adaptor or your sales agent cheating me.
0 comments