I had booked Aquagaurd RO-NF on 03-May and given some cash & 2 PDC. The representative was telling that the product is not in stock on that day, so company needs time till Tuesday 04-May to get the stock. The representative commited that Tuesday Evening the Technician would come and would install it. We waited till tuesday evening and called that representative on Wednesday 05-May, he told that stock has still not come then he commited for Thursday 05-May but Thursday same issue then he commited for Friday.
On friday, finally technician had come but with another model... u can imagine my frustration level. After that Customer Care had called me up around 3:00 pm that by mistake they had delivered wrong Model and within 2 hours they will delivered the ordered one... I frustration level has gone bit down.
But till 7:00 pm there was no technician, no calles nothing. I got very irretated, when I called the representative, he told me that by mistake they have ordered another model for me and it would take 2 days time, they would install it on Saturday and if Saturday it does not happen then Sunday for sure.
Now today is Sunday and when i called the representative for the status, he again told me that they need one more day time to get it done... Now you imagine my level of IRRETATION & FRUSTRATION.
Here I am giving you the complete details of that Representative and his office address.
His Name is Harish.
He is a Group Sales Specialist (Aquagaurd).
The Office Address is: No. 68, Farah Commercial Complex, 2nd Floor, J.C. Road, Bangalore-560002.
Sanjay Bol
H.No. 94, Anugrah Layout,
Bilekahalli, Bangalore-76
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