I had purchased a water purifier from aquagaurd eureka forbes, model Total sensa. The product some how was delivered to us on oct. But the agent had told the invoice and the guarantee card and other manuals will be sent by courier within a week. Inspite of calling the office several times, there is no good response. They just tell, I will report the problem to higher officials, but don't get back. After 3months, when a guy had come for servicing even he had called and requested to send the documents. After several days, i got a call telling I will get the documents in a week. Its more than a month now and 5months after the purchase, we are left without any documents or proof of purchasing the model.
I would advise every one not to go for aquagaurd or see that they give the documents on delivery of the product.
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