This is with regards to me recently buying an Aquaguard for my new house. I purchased a new aquaguard model Aquaguard Enhanced on July 8th. The Salesman promised that the Aquaguard would be delivered and Fitted on Monday July 9th. The contact number provided by the Salesman was of Dharmendra and mob no. 91 9594 425016. I tried calling him on his mobile. The mobile number keeps rininging but never gets picked up. This is always the situation with this mobile number. finally I gave up and tried calling on the Aquaguard number on their website 022 3988 3333. They mentioned to me that product would be delivered by them the same evening without fail. Then Mr. Dharmendra called me and assured me that it would be delviered the same day evening. Just because of this we had to cancel all our plans and wait for them to arrive. We have had to do this the entier week and cannot make any plans for the day since they keep mentioning that they will be delivering it today when you raise the complaint.
When I started talking to my colleagues in the office about aquaguard. They have all mentioned the same thing. The Absolute pathetic service they are being provided by aquaguard and are just waiting for their machines to die out and move to another vendor probably pureit or kent. I myself have used been an Aquaguard user for many years now and have experienced their do not care attitude once you have signed their Annual maintainence contract.
I hope aquaguard pays saome attention to the millions of customers who are experiencing these difficulties with their products.
The complaint numbers are 120712432 & 1372425
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