I have bought RO model Aquaguard. Within less than 7 months, the filter process got slow. It was damaged during the last service when a technician came and intentionally damaged the product. Since then, the water filter process of my machine went down. When we complained after several calls, a service engineer came and said it would cost Rs 2500/ to repair the damage. I talked to supervisor Mr Srinivasan Rao - 9347415297 and he gave a diktat of 'terms & conditions'. It shows that the company while selling the product hides information. Nothing is covered under warranty. He said consumer parts are not covered under warrant clause. He was fearlessly and arrogantly said to me to complain wherever I want. This is pathetic. The government of India should ban such company for cheating on customers. I'm not a legal extert who understands all the clauses covered under warranty document. I'm sure many consumers feel the same. Its time to raise alarm towards such product and discourage users from buying products.
I want to bring this matter to consumer court. Will you please tell me where I can register complaints. This time. I'm serious and will fight the case come what may!
Please, help me and join hands together. My email ID is - [email protected]
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