Nokia 6233
Replacement problem

Date: 05/12.

We had purchased nokia 6233 in September Problem started in Octo 07, Power/ mobile doesn't swithch on . we complained about that and handover handset to nokia care at Gandhinagar, Gujarat, India, on 26th Octo 2007.

Job Sheet Number : 162434038/071026/13

Service centre details

ASC:162_434038

Contact no:91 79 23227978

Email: [email protected]

Address: MB SYSTEM, G-3, Meghmalhar complex, Sector-11, Gandhinagar-382016.

Handset Details

ESN/IMEI Number: 356283015275185

Product Code: 0532986

Technology Type: GSM

Model name: 6233

Warranty Ref number: APAINY091653877

Target Delivery date: 26/Oct

As per the policy care centre has to solve the complaint within 20 days but after many times inquiry at centre, they hadn't provide the handset back.

At last, on 5th Dec we inquired at nokia care, Gandhinagar and they replied for the collection of cell phone 6233. We are unsatisfied for the following reasons.

1. Nokia 6233 handset is used one and old.

2. Handset colour is Blue instead of Black.

3. Service to Clint is delayed and not satisfactory

Our cell is new one, hardly utilized for a month. We want new cell because our cell is new one. We want only fresh piece not utilized.

Kindly convey to your centre to provide new fresh Nokia Cell 6233 urgently.

Waiting for your positive response & reply with new handset.

Thanking You.

Yours truly,

Jagdish Dhanani

Plot: 1664/1, Sector: 2-D

Gandhinagar, Gujarat, India

Cell No: 09427050733

[email protected]