1. I bought a Nokia 2865 CDMA Phone on 4 Jan from Delhi. I bought Nokia Phone because I thought Nokia is a Brand Name and will provide me a Best Product with Best Service in the Market but Now the current position is that my Phone is not working properly and also I am without a phone for almost a month, which is a basic need for life.
2. I tried to contact Service Centre but their Reply is that we have already forwarded the handset twice for the same Problem but it’s not their fault it’s the fault from Main Service Unit which always sends the Report that the set is OK.
3. Due to this I am going through mental stress and lot of inconvenience as I have other liabilities too and important work to do. Due to not availability of my Phone I am unable to Contact anyone and wise versa.
4. I tried to contact Nokia many times through different medium i.e. Phone, through internet, I also visited to Service Centre thrice in 20 days to check the status of my report. I have several complaint numbers regarding my Hand Set
Complaint Numbers Dated
1. 398434038/070928/62 28/Sep
2. 398434038/071010/9 10/Oct
3. 398434038/071023/3 23/Oct
6) Now I am fully dissatisfy with the services and need to get my Phone Replaced or my amount with the suitable interest rate and compensation, else I will file a complaint with the Consumer Court under the Consumer Protection Act of 1986.
7) I seek compensation for the mental agony caused due to his deficiency in services and inconvenience faced due to no availability of my Phone for almost one month.
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