Nokia handset 6270
Poor service by Nokia

I bought a nokia 6270 phone on 22.08.2006. The very next day i faced problem with the handset. It was restarting whenever i was operating it. I went to Nokia service centre at City Centre, Salt Lake, Kolkata. They took the phone said it has a software problem and asked me to come after one week. The complain number was G151396. When i went there after 1 week they said that the set is faulty and have some harware problem which is unrepairable and they will replace it but it will take about 1 month. I asked if if they are replacing a phone why it'll take so much time. They said that the new phone will come from Delhi and also it depends on their stock. Till date i have not received the phone. I called them several times, even i called delhi (nokia toll free number 1800 425 3388) but with no result. Nokia has booked a complain (number 2-1j5x35). Please help me. I haven't used the phone even a single day. I am really fed up. Kindly take some necessary action.

Thanks & regards

Debraj Ghoshal

Kolkata

9433461167