Our Nokia N-72 model was given to Nokia Customer Care Centre at Hill Road Bandra whcih is under warranty, as the keypad was not working properly. We have deposited the set and was asked to come next week and will inform whether the defect is covered under warranty or not. When contacted after one week, they asked for charges of Rs. 1500/- for repair or Rs. 250/- if we don't want to repair. About this condition, they have not mentioned in advance and charging of Rs. 250/- is totally unjustified.
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