BB9900 IMEI 359683040006124 PIN 28B983FA BTMAC-406AABE33BBA
THIS HAND SET IS GETTING OFF ON ITS OWN AND STARTS REBOOTING RANDOMLY
FIRST TIME IT WAS GIVEN TO SERVICE CENTRE ON 11 JUNE IT WAS INFORMED BY CERVICE CENTRE THAT THERE IS A SOFTWARE PROBLEM AND IT WILL BE RESOLVED IN A DAY. SO THE HAND SET WAS RETURNED IN THE EVENING AFTER RELOADING THE SOFTWARE.
BUT THERE WAS NO IMPROVEMENT AND IT WAS GIVEN AGAIN NEXT DAY IT WAS PROMISED THAT IT WILL BE RECTIFIED IN A WEEKS TIME BECAUSE IT WILL GO THIS TIME TO CHENNAI. AFTER THIRTEEN DAYS WE RECEIVED IN HOPE THAT IT WILL BE FINE BUT WE OBSERVED NO CHANGE.
WE HAVE GONE THROUGH THIS PROCESS SEVERAL TIMES NOW BUT NOTHING HAS CHANGED. WE RECEIVED THE HAND SET FROM SERVICE CENTRE YESTERDAY ON 30TH JULY AND STILL NO CHANGE IT IS SWITCHING OFF ON ITS OWN AND STARTS REBOOTING WITHOUT ANY ADVANCE WARNING.
WE REQUEST YOU TO PLEASE CHANGE THE HAND SET. OUR REQUEST WITH LOCAL SERVICE CENTRE AT LAJPAT NAGAR HAS NOT GIVEN ANY RESULTS. OUR MAIL, TELEPHONE OR MOBILE ARE GETTING NO REPLIED. MR. ROHIT BALI (9810912763) AND MR. MADAN ARE NOT RESONDING AT ALL.
REGARDS
AJAY GUPTA
9810128353
B-283, FF SARASWATI VIHAR, DELHI-110034
0 comments