Blue star/Split AC
Bad service and created new issue

Dear sir

Pls help, i not getting proper response from blue star and very bad response, enclosing copy of mail given to blue star.

To: [email protected], [email protected]

From: [email protected] dated: 10.02.12 8.42 PM

Hi,

unfortunately i have purchased new Split AC of blue star in the month of Dec'11

with in 10 day's it's started created problem that bad smell coming from it when i am using. when i called to customer care, they send their Chanel partner person to rectify it.but the problem is not rectified and your blue star channel partner has damaged the split door.

the same has been updated to customer care so many times, they have send again channel partners 3 time again, but they rectified the bad smell issue and they did'nt brought the new door. in the month of Jan'12 your Chennai team called and they told they are sending door with in 2 days. but not send.

i a new AC not even 3 months old when i requested to resolve the bad smell problem, unfortunately it's not yet rectified till date and your team created new problem (damaged front split door).

few of the compliant numbers: B1202060491 dated: 06/02/12

B1112210342 dated: 21/12.

goodness i am having proper record like the complaint numbers and conversations had with customer care recorded in my mobile.

Really i am worried and not at all interested use your product. please send your team to collect your AC and return my money back.

Pls consider this mail as formal intimation to send legal notice. tomorrow i will send the copy of Legal notice to this ID and as-well as hard copy to you. with in Monday i need your person here to collect the AC and he return my money back.

if it's not happen, my problem will sheared with all my friend though Face book/Orcut Etc... about the bad experience which i have faced. and in the meen time i will log a compliant about the improper response and bad service given by Blue star.

Pls do'not try to convince me and dont cheat the customers like this. i dont want this AC and i want my money back.

Thanks & Regards

Praveen Kumar B.

91-8754499887